“Om Systems AMC services rely on Customer Satisfaction, Quality and Reliability”

“Om Systems AMC services rely on Customer Satisfaction, Quality and Reliability”

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Om Systems & Services (P) Ltd, founded in 1996 in Hyderabad, is a reputed provider of AMC Services (for Computers, Servers, PNageswarRaoPeripherals, LAN & WAN), Facility Management Services and LAN Solutions with high-end technologies, and consultancy in Networking Solutions. The company is led by Ramesam K, M.Sc. (Tech), Director (Operations) and Nageswar Rao P, B.Tech, Director (Technical) who is technocrats and dynamic entrepreneurs and provides a competitive edge to the organization.
In an interaction with NCN, Nageswar Rao shares, “We focus on providing effective solutions through meticulously designed procedures and systems to offer consistent customer satisfaction in every aspect. We have a team of highly dedicated, qualified and experienced engineers and through their expertise we provide effective and economical solutions even for the complex needs across all platforms. We continuously keep updating ourselves with the latest technologies, which help us to completely meet all types of maintenance and Facility Management projects of all sizes successfully, while adhering to good quality & safety. This also aids in building and maintaining long-term relationships with our clients.”

Om Systems has a highly dedicated, qualified and well-experienced team of engineers who have MCSE, CNE, CCNA, Oracle, Lotus Notes, Citrix, AIX and Compaq certifications. They possess excellent working knowledge in handling and maintenance of Internet Proxy Servers, Mail Servers, Web Servers and Firewalls in both Red Hat Linux & Windows platforms. Their team is well trained in handling WIN NT/2000/2003, SCO UNIX, LINUX, NOVELL and SUN platforms.

“Our team is also specialized in handling problems in high-end peripherals like plotters, line printers, heavy-duty dot matrix printers, wideband scanners / plotters and LaserJet printers, multi-brand UPS ranging from 500 VA to 50 kVA. Our satisfied client-list is the testimony to our competence & expertise in providing constant, customized and cost-effective solutions,” adds Nageswar Rao.

Om Systems’ core values include Promptness, Customer Satisfaction, Quality and Reliability.Om Systems’ other core strengths include maintenance of VME-based Mini Computer Systems, Silicon Graphics Work Stations, High-end peripheral equipment like A0 Plotters, Line Printers and Tape Drives, etc. Keeping in tune with the latest emerging technology, they have acquired all the requisite skills in maintenance of MNC branded PCs, Intel Servers, Networking equipment, all types of DMPs, DeskJet and LaserJet printers. Om Systems has a branch office in Vijayawada and resident-engineers in Visakhapatnam.

In today’s corporate world, there is ever-growing demand for the mix of traffic on WAN, LAN via FIBER and COPPER. Om Systems provides solutions to integrate all these into a Managed Data Services system along with AMC Services and Facility Management Services. Om Systems has a well-placed organization to maintain good, long-term customer relationships to provide reliable and high quality services and technical support. They have highly competent customer support professionals who are highly competent and trustworthy to ensure that customer needs are understood properly and met entirely.

 

Nageswar Rao comments, “We believe that our success is due to the quality of prompt services rendered to all our customers. In the near future, we are planning to start our special technical training programs, so that these trained personnel will be useful for our in-house employment needs and also for the needs of OEMs. We will start training people in skills dealing with UPS, printers, networking, servers and legacy systems, among other skills. Right now promotion is mainly through word of mouth and direct contacts. In future, we want to expand and establish our services further in Telangana and Andhra Pradesh regions.”

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